Privacy Policy

Last updated: 22 March 2026

1. Introduction

Netball Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

This policy complies with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, email address, and contact details
  • Club and team affiliation information
  • Payment and billing information
  • Player statistics and performance data
  • Usage data and analytics
  • Communications and support requests

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process payments and manage subscriptions
  • Communicate with you about your account and services
  • Improve and personalize your experience
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Detect and prevent fraud or security issues

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • Payment processors for billing purposes
  • Law enforcement when required by Australian law
  • Other parties with your explicit consent

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Under Australian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

8. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyse usage, and deliver personalised content. You can control cookies through your browser settings.

9. Children's Privacy

Our services may be used by minors participating in netball clubs. We collect only necessary information and require parental or guardian consent where required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@netballpro.au